Say Goodbye to the Waiting Room. For Good.

Jun 25, 2025

You know the feeling. Your on-sale is about to go live. Months of planning, marketing, and hype all come down to this one moment. The last thing you need is your technology getting in the way.

For too long, the industry has settled for waiting rooms and queueing systems that throttle sales, frustrate fans, and leave money on the table. When tens of thousands of people show up at once, your platform should be your biggest asset, not your biggest bottleneck.

At Jampack, we decided to solve this problem differently. We built a platform to absorb any surge, so you can focus on selling, not stalling.

The Proof is in the Performance

We live for high-demand on-sales. Our platform has been battle-tested through more than 400 event launches, from major music festivals to exclusive VIP packages, all with 100% uptime during the moments that matter most.

  • A major Las Vegas music festival: A major Las Vegas music festival: We handled a peak of 419 orders per minute for complex travel packages, bundling hotel rooms and tickets in single transactions.
  • Massive Scalability: Our infrastructure is now optimized to handle over 3,000 orders per minute—that's 7x the traffic of our biggest 2024 on-sale.
  • Zero Waiting Rooms: We’re built to handle over 900,000 visitors per minute. We don’t need queues, and neither do you.

How We Do It

We don't just throw more servers at the problem. Our architecture is engineered for the specific challenges of live event commerce.

Edge Caching
This serves 95% of your traffic instantly from a global cache. For you, this means your pages load in a flash, giving fans a premium, trustworthy experience from the very first click.

Elastic Compute
This automatically scales resources the instant a traffic spike begins. This ensures you’re always prepared for the rush, whether it’s 10,000 fans or 100,000.

Async Processing
This keeps the checkout path lean and fast by handling heavy tasks like inventory updates in the background. As a result, nothing slows down the sale, and fans move from cart to confirmation in seconds, maximizing your conversion rate.

Built by a Team That Gets It

Our platform was built by engineering leaders from some of the most demanding tech companies on the planet—think Google, Uber, Afterpay, and Square. This team has spent careers solving problems of massive scale, and that expertise is at the core of our system. We built Jampack to be the platform we always wished we had.

What's Coming Next

We’re obsessed with staying ahead of the curve. Here’s a look at our roadmap:

  • Predictive Autoscaling (Q4 2025): We'll use our launch calendar to pre-warm resources, making our scaling even more seamless.
  • In-House Queuing Fallback (Q1 2026): For absolute peace of mind, we’re building our own overflow "circuit breaker"—no third-party waiting rooms needed.
  • Horizontal Database Scaling (Q2 2026): Future-proofing our capacity for the biggest events in the world.

Ready to Retire Your Waiting Room?

Stop letting your on-sales be defined by queues and slowdowns. Let's talk about how Jampack's platform can make your next launch your most successful one yet.

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